Dr. Scott M. Shafer

Interim Area Chair; Associate Dean of the MSBA Programs; Professor of Management

OFFICE: Farrell 243

BIOGRAPHY

Dr. Shafer is co-author of the books "Operations Management: A Process Based Approach with Spreadsheets," "Operations Management for MBAs, 6th Edition," "Project Management in Practice, 6th Edition," "Project Management: A Managerial Approach 10th Edition," and "Quantitative Business Modeling." Dr. Shafer was certified as a Six Sigma Black Belt by the American Society for Quality and was Certified in Production and Inventory Management by the APICS.

EXPERTISE

Six Sigma; Computer Simulation; Business Process Management; Project Management; Business Modeling; Spreadsheet Modelling

IN THE MEDIA

August 22, 2015 - Wintrush Business Lunch , WGN Radio| more information
August 1, 2015 - How to Take Advantage of Your Brain's Hidden Productivity Powers , Fast Company| more information
March 30, 2003 - "Meetings" , High POint Enterprise
February 10, 2002 - "Find out just what a 'business model' really is." , News & Record
February 8, 2002 - "Business Model" , Triad Business News
December 1, 2001 - "The effects of worker learning, forgetting & heterogeneity on assembly line productivity." , Management Science
October 2, 1998 - "New Faculty" , Triad Business News
September 28, 1998 - "New Faculty" , Winston-Salem Journal
September 27, 1998 - "New Faculty" , High Point Enterprise
September 27, 1998 - "New Faculty" , High Point Enterprise

RESEARCH INTERESTS

Cellular Manufacturing
Computer Simulation
Six Sigma
Business Models
Supply Chain Management, Case Studies

TEACHING INTERESTS

Business Analytics
Predictive Modelling and Data Mining
Business Process Management
Six Sigma
Project Management
Business Process Modeling
Operations Management
Simulation Modeling
Spreadsheet Modelling

EDUCATION

Ph D, University of Cincinnati (Operations Management, Information Management) - 1989
BBA, University of Cincinnati (Marketing) - 1984
BS, University of Cincinnati (Industrial management) - 1984

PUBLICATIONS

John Wiley & Sons

Operations Management for MBAs, 5th ed.

Meredith, J. R. , & Shafer, S. M.

John Wiley & Sons

Project Management in Practice, 7th ed.

Meredith, J. R. , Shafer, S. M. , & Mantel, S. J. (2021)

John Wiley & Sons

Operations and Supply Chain Management for MBAs, 7th ed.

Meredith, J. R. , & Shafer, S. M. (2020)

Operations Management Research, Srpringer

Determining an Optimal Margin of Error for Supply Chain Audits

Shafer, S. M. (2018)

Project Management: A Strategic Managerial Approach, 10th ed.

Meredith, J. R. , Shafer, S. M. , & Mantel, S. J. (2018)

John Wiley & Sons

Project Management in Practice, 5th ed.

Meredith, J. R. , Shafer, S. M. , & Mantel, S. J. (2017)

John Wiley & Sons

Project Management in Practice, 6th ed.

Meredith, J. R. , Shafer, S. M. , & Mantel, S. J. (2017)

John Wiley & Sons

Operations and Supply Chain Management for MBAs, 6th ed.

Meredith, J. R. , & Shafer, S. M. (2016)

Opns & Supply Chain Mgmt for MBAs, 6th ed.

Meredith, J. R. , & Shafer, S. M.

Wiley

Project Management: A Managerial Approach, 9th edition

Meredith, J. R. , Mantel, Jr., S. J. , & Shafer, S. M. (2014)

Journal of Operations Management

The Effects of Six Sigma on Corporate Performance: An Empirical Investigation

Shafer, S. M. , & Moeller, S. (2012)

Case Research Journal

General Micro Electronics, Incorporated: Semiconductor Assembly

Shafer, S. M. , & Volk, C.

John Wiley and Sons

Project Management in Practice, 4th edition

Meredith, J. R. , Shafer, S. M. , Mantel, S. J. , & Sutton, M. (2010)

Decision Sciences Journal of Innovative Education

Beyond Central Tendency: Helping Students Understand the

McMullen, P. R. , & Shafer, S. M. (2008)

John Wiley & Sons

Project Management in Practice Third Edition

Mantel, S. J. , Meredith, J. R. , Shafer, S. M. , & Sutton, M. M. (2008)

International Journal of Production Research

The Effects of Worker Heterogeneity on Productivity in an

Nembhard, D. A. , & Shafer, S. M. (2008)

Wiley

Project Management: Planning, Scheduling, and Controlling Projects

Meredith, J. R. , & Shafer, S. M. (2008)

John Wiley & Sons

Operations Management for MBAs Third Edition

Meredith, J. R. , & Shafer, S. M. (2007)

Case Research Journal

BPO, Incorporated

Shafer, S. M. (2006)

Decision Sciences Journal on Innovative Education

Turning the Tables on Student Case Analysis Assignments

Saladin, B. , & Shafer, S. M. (2006)

Decision Sciences Journal of Innovative Education

Using Spreadsheets and Crystal Ball to Assist in Understanding and Modeling

Shafer, S. M. (2006)

Quality Management Journal

Karate in Business School? This is not Your Father's Black Belt

Shafer, S. M. (2005)

John Wiley & Sons

Project Management in Practice Second Edition

Mantel, S. J. , Meredith, J. R. , Shafer, S. M. , & Sutton, M. M. (2005)

Business Horizons

The Power of Business Models

Shafer, S. M. , Smith, H. J. , & Linder, J. C. (2005)

Journal of Operations Management

Editorial: Simulation Studies in Operations Management

Shafer, S. M. , & Smunt, T. (2004)

Journal of Operations Management

Empirical Simulation Studies in Operations Management: Context, Trends, and Research Opportunities

Shafer, S. M. , & Smunt, T. (2004)

Journal of the International Academy for Case Studies Instructors' Notes

"NSP Corporate Graphics at Cross Roads."

Shafer, S. M. , & Oswald, S. (2003)

John Wiley & Sons, Inc

Introducing Operations Management

Meredith, J. R. , & Shafer, S. M. (2003)

Journal of the International Academy for Case Studies

NSP Corporate Graphics at Cross Roads

Shafer, S. M. , & Oswald, S. L. (2003)

Journal of the International Academy for Case Studies

"Bottleneck Operation at NSP Corporate Graphics."

Shafer, S. M. , & Oswald, S. (2002)

Journal of the International Academy for Case Studies

"Bottleneck Operation at NSP Corporate Graphics."

Shafer, S. M. , & Oswald, S. (2002)

Case Research Journal

"Fuddruckers and teh Crystal Coast Coast Musical Festival."

Shafer, S. M. , & McCracken, S. (2002)

John Wiley & Sons

"Operations Management for MBAs."

Shafer, S. M. , & Meredith, J. R. (2002)

South-Western Publishing

"Quantitative Business Modeling"

Shafer, S. M. , Meredith, J. R. , & Turban, E. (2002)

John Wiley & Sons

"Administracao da Producao para MBAs."

Shafer, S. M. , & Meredith, J. R. (2001)

South-Western Publishing

"Quantitative Business Modeling."

Shafer, S. M. , Meredith, J. R. , & Turban, E. (2001)

Management Science

"The Effects of Worker Learning, Forgeting, and Heterogeneity on Assembly Line Productivity."

Shafer, S. M. , Nembhard, D. A. , & Uzumeri, M. V. (2001)

OMEGA: The International Journal of management Science

"A Framework for Measuring the Efficiency of Organizational Investments in Information Technology Using Data Envelopment Analysis."

Shafer, S. M. , & Byrd, T. A. (2000)

John Wiley & Sons

"Operations Management for MBAs."

Shafer, S. M. , & Meredith, J. R. (1999)

International Journal of Productioni Research

"Practice Versus Theory in Cellular Manufacturing: A Need for New Research Directions."

Shafer, S. M. , Marsh, R. F. , & Meredith, J. R. (1999)

John Wiley & Sons

"Operations Management: A Process Approach with Spreadsheets."

Shafer, S. M. , & Meredith, J. R. (1998)

International Journal of Production Research

"Offsetting Lower Routing Flexibility in Cellular Manufacturing Due to Machine Dedication."

Shafer, S. M. , & Charnes, J. M. (1997)

Case Research Journal

"United Lock Door Hardware Division (A) and (B)."

Shafer, S. M. , Oswald, S. L. , & Nembhard, H. B. (1997)

Business Horizons

"Product-Focused Manufacturing for Strategic Advantage."

Shafer, S. M. , & Oswald, S. L. (1996)

International Journal of Production Research

"A Simulation Analysis of Factors Influencing Loading Practices in Cellular Manufacturing."

Shafer, S. M. , & Charnes, J. M. (1995)

OMEGA: The International Journal of management Science

"A Taxonomy for Alternative Forms of Cellular Manufacturing."

Shafer, S. M. , Meredith, J. R. , & Marsh, R. F. (1995)

Journal of Operations Management

"Comparing the Effects of Cellular and Functional manufacturing on Employees' Perceptions and Attitudes."

Shafer, S. M. , Tepper, B. , Meredith, J. R. , & Marsh, R. F. (1995)

IEEE Transactions on Engineering Management

"Efficiency Measurement of Alernative Machine Component Grouping Solutions Via Data Envelopment Analysis."

Shafer, S. M. , & Bradford, J. W. (1995)