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Student & Academic Services

An integrated approach to student success

2015 MA Orientation: Forsyth Backpack Program

At the Wake Forest University School of Business, student and academic services are designed not as separate functions, but as a coordinated, student-centered ecosystem that supports students from their first point of contact through graduation and beyond.

Our work is grounded in a simple but powerful idea:  Student success is multifaceted, personal, and developmental. It includes not only academic achievement, but also growth in confidence, clarity of purpose, resilience, and readiness to contribute meaningfully in a dynamic world.

Our teams work to holistically support student experiences across what we see as five interconnected areas:

  • Student Engagement: Fostering connection, belonging, and participation in the life of the School
  • Personal Support & Well-Being: Supporting students as whole people, navigating both challenges and opportunities
  • Academic Support & Skill-Building: Developing the tools and habits that enable sustained academic success
  • Academic Access & Persistence: Ensuring students can navigate pathways, overcome barriers, and continue progressing toward their goals
  • Academic Services & Systems: Providing the structure, processes, and systems that make everything else possible

Our approach is intentionally integrative and relationship-centered, in alignment with the Wake Forest University whole-student ethos and “Pro Humanitate” motto.  Students work with professionals who understand their program experiences, anticipate their needs, and collaborate across functions to provide a seamless experience.  Whether in undergraduate, full-time graduate, or working professional programs on evenings, weekends, or fully online, our teams are aligned around a shared commitment to helping students define and pursue success in ways that are meaningful to them.

We invite you to explore the resources and services available to support your journey at Wake Forest University School of Business.

Integrative Student Services Team

Farrell Hall 115, Student Engagement Suite; P.O. Box 7897 School of Business Wake Forest University Winston-Salem, NC 27109; SBGSAS@wfu.edu; 336-758-3746

Profile image of Troy Burnett

Troy Burnett

Associate Director, Undergraduate Integrative Student Services

Profile image of Whitney Milhouse

Whitney Milhouse

Senior Associate Director, Undergraduate Integrative Student Services

Profile image of Seth Youngblood

Seth Youngblood

Associate Director, Undergraduate Integrative Student Services

Profile image of Kristen Rahn

Kristen Rahn

Assistant Director, Undergraduate Program Integrative Student Services

Profile image of Mary M. Knapp

Mary M. Knapp

Associate Director, MSA Integrative Student Services

Profile image of Cherie Fu

Cherie Fu

Associate Director, MSBA Integrative Student Services and International Student Support Specialist

Profile image of Ebony Boyd

Ebony Boyd

Assistant Director, Integrative Student Services

Profile image of Wooten Gough

Wooten Gough

Associate Director, Integrative Student Services – WS MBA Program

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Antonio Jefferson

Associate Director, Integrative Student Services, Charlotte MBA Programs

Profile image of Jacqueline Eib (Jackie)

Jacqueline Eib (Jackie)

Associate Director, Integrative Student Services – Online Programs

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Amanda Horton

Executive Director, Integrative Student Services

Profile image of Matt Imboden

Matt Imboden

Chief Student and Academic Services Officer

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Kathy Bunn

Registrar, Graduate Business Programs

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David Clingenpeel

Registrar, Graduate Business Programs

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Lauren Davis-Fossa

Assistant Director, Student Events and Activities, Integrative Student Services

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Richella Allen

Service Desk Specialist

Profile image of Chandra Graham

Chandra Graham

Service Desk Specialist

Student Achievement Data

The Wake Forest University School of Business is proud to be home to a diverse portfolio of undergraduate and graduate degree programs. Students, faculty, and staff work hard to support and celebrate individual and collective success. The information below is made publicly available as an indication of such performance, and in accordance with AACSB disclosure requirements.