5 ways to get the most out of employee feedback

The key to getting helpful feedback is creating an environment that not only invites employees to speak up, but also encourages thoughtful and well-formed ideas, said professors at Wake Forest University and the University of North Carolina at Chapel Hill.

John Sumanth, an assistant professor of organizational behavior at the Wake Forest University School of Business, said businesses gain a lot of benefits from fostering workplaces where employees feel comfortable sharing their opinions. Among the largest are higher employee engagement and job satisfaction, enhanced innovation and creativity, fewer accidents, and safer workplaces.

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