Faculty & Staff Directory


Dr. Shafer is co-author of the books "Operations Management: A Process Based Approach with Spreadsheets," "Operations Management for MBAs, 6th Edition," "Project Management in Practice, 6th Edition," "Project Management: A Managerial Approach 10th Edition," and "Quantitative Business Modeling." Dr. Shafer was certified as a Six Sigma Black Belt by the American Society for Quality and was Certified in Production and Inventory Management by the APICS.

Six Sigma; Computer Simulation; Business Process Management; Project Management; Business Modeling; Spreadsheet Modelling

  • Ph D, University of Cincinnati (Operations Management, Information Management) - 1989
  • BBA, University of Cincinnati (Marketing) - 1984
  • BS, University of Cincinnati (Industrial management) - 1984

Research Interests

  • Cellular Manufacturing
  • Computer Simulation
  • Six Sigma
  • Business Models
  • Supply Chain Management, Case Studies

Teaching Interests

  • Business Analytics
  • Predictive Modelling and Data Mining
  • Business Process Management
  • Six Sigma
  • Project Management
  • Business Process Modeling
  • Operations Management
  • Simulation Modeling
  • Spreadsheet Modelling

  • Meredith, J. R. , &  Shafer, S. M. (Forthcoming). Opns & Supply Chain Mgmt for MBAs, 6th ed. .
  • Shafer, S. M. , &  Volk, C. (Forthcoming). General Micro Electronics, Incorporated: Semiconductor Assembly. Case Research Journal.
  • Shafer, S. M. (2018). Determining an Optimal Margin of Error for Supply Chain Audits. Operations Management Research, Srpringer, 11, 14-31.
  • Meredith, J. R. ,  Shafer, S. M. , &  Mantel, S. J. (2018). Project Management: A Strategic Managerial Approach, 10th ed. .
  • Meredith, J. R. ,  Shafer, S. M. , &  Mantel, S. J. (2017). Project Management in Practice, 5th ed. John Wiley & Sons.
  • Meredith, J. R. ,  Shafer, S. M. , &  Mantel, S. J. (2017). Project Management in Practice, 6th ed. John Wiley & Sons.
  • Meredith, J. R. , &  Shafer, S. M. (2016). Operations and Supply Chain Management for MBAs, 6th ed. . John Wiley & Sons.

  • August 22, 2015 - Wintrush Business Lunch, WGN Radio | more information
  • August 1, 2015 - How to Take Advantage of Your Brain's Hidden Productivity Powers, Fast Company | more information
  • March 30, 2003 - "Meetings", High POint Enterprise
  • February 10, 2002 - "Find out just what a 'business model' really is.", News & Record
  • February 8, 2002 - "Business Model", Triad Business News
  • December 1, 2001 - "The effects of worker learning, forgetting & heterogeneity on assembly line productivity.", Management Science
  • October 2, 1998 - "New Faculty", Triad Business News
  • September 28, 1998 - "New Faculty", Winston-Salem Journal
  • September 27, 1998 - "New Faculty", High Point Enterprise
  • September 27, 1998 - "New Faculty", High Point Enterprise