Before joining the Babcock School in 2001, Dr. Iacovou managed an electronic bank. He was responsible for the management of electronic retail and commercial banking and brokerage products, and self-service channels. Dr. Iacovou has provided consulting services to firms in the financial services, international trade, logistics, media and other industries. He currently serves on the editorial boards of the Journal of Global Information Management and the Journal of Information Systems and Small Business. Dr. Iacovou has received teaching awards from Georgetown University, University of British Columbia and Wake Forest University. He is currently responsible for the graduate programs at the Schools of Business.

Dr. Iacovou's expertise includes information technology management, project management, offshoring of IT services, and electronic channels in financial services.

Ph D, University of British Columbia (Business Administration) - 1999
BS, University of Vermont (Business Administration) - 1992

• 2009 - Kienzle Teaching Award, Wake Forest University
• 2008 - Babcock Educator Award, 2007 Class of Charlotte Saturday MBA Program, Wake Forest University
• 2008 - Outstanding Teaching Award , 2007 Class of Executive MBA Program, Wake Forest University
• 2006 - Educator of the Year Award, Babcock Graduate School of Management, Wake Forest University
• 2005 - Professor of the Year Award, 2005 Class of Charlotte Evening MBA Program, Wake Forest University
• 2005 - 2005 Accenture Award (for Best Paper Published in California Management Review), California Management Review
• 2003 - Outstanding Teaching Award, 2003 Class of Charlotte Evening MBA Program, Wake Forest University
• 1999 - Best "Gateway to Business" Professor Award, McDonough School of Business, Georgetown University
• 1996 - Outstanding Teaching by Doctoral Student Award, Faculty of Commerce, University of British Columbia

• Iacovou, C. L., & Thompson, R. L., & Smith, H. J. (2009). Selective Status Reporting in Information Systems Projects: A Dyadic Level Investigation. MIS Quarterly. (Forthcoming)
• Thompson, R. L., & Smith, H. J., & Iacovou, C. L. (2009). The Impact of Organizational Climate on Reporting Behaviors in Information Systems Projects. Journal of Business Ethics. (Forthcoming)
• Nakatsu, R., & Iacovou, C. L. (2009). A Comparative Study of Important Risk Factors Involved in Offshore and Domestic Outsourcing of Software Development Projects: A Two-Panel Delphi Study. Information & Management, 46 (1), 57-68.
• Iacovou, C. L., & Nakatsu, R. (2008). A Risk Profile of Offshore-Outsourced Development Projects. Communications of the ACM, 51 (6), 89-94.
• Thompson, R. L., & Smith, H. J., & Iacovou, C. L. (2007). The Linkage Between Reporting Quality and Performance in Information Systems Projects. Information & Management, 44 (2), 196-205.
• Iacovou, C. L. (2006). An Approach for Enhancing the Efficiency and Consistency of Qualitative Case Analysis Evaluations. . Decision Sciences Journal of Innovative Education, 4 (2), 303-311.
• Thompson, R. L., & Iacovou, C. L., & Shirland, L. (2006). A Comparison of Evaluation Techniques for Decision Analysis Involving Large Attribute Sets. Journal of Applied Business Research, 22 (2), 25-38.
• Iacovou, C. L., & Dexter, A. S. (2005). Surviving IT Project Cancellations. Communications of the ACM, 48 (4)
• Iacovou, C. L., & Dexter, A. S. (2004). Turning-around Runaway Information Technology Projects. California Management Review, 46 (4), 68-88.
• Thompson, R. L., & Iacovou, C. L., & Shirland, L. (2004). Job Selection Preferences of Business Students. Journal of Applied Business Research, 20 (1), 87-98.
• Shirland, L. E., & Thompson, R. L., & Iacovou, C. L., & Jesse, R. R. (2003). Determining Attribute Weights Using Mathematical Programming. Omega, 31 (6), 423-437.
• Iacovou, C. L., & Dexter, A. (2001). Managing a Troubled Hospital IS Project: A Case Study. Health Management Information Systems: Methods and Practical Applications.
• Iacovou, C. L. (1999). Managing the NICS Project at the Royal Canadian University. Journal of Cases on Information Technology, 1, 174-185.
• Iacovou, C. L. (1999). The IPACS Project: When IT Hits the Fan. Journal of Information Technology, 14 (3), 267-275.
• Iacovou, C. L., & Benbasat, I., & Dexter, A. (1995). Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology. MIS Quarterly, 19 (4), 465-485.

• February 13, 2007 - AT&T offering parents tips on Internet security, Winston-Salem Journal
• February 10, 2007 - WFU forum hears expert: Marketing in future is topic, Winston-Salem Journal
• September 18, 2006 - TEST, TEST
• August 1, 2006 - Achievements, North Carolina magazine
• July 2, 2006 - On the Move, The Charlotte Observer
• June 21, 2006 - Who's News, High Point Enterprise